Managing a Customer Service Team
On the front lines every day, the customer service team takes orders, fields complaints, and fixes errors as quickly as ...
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- Description
- Curriculum
- Reviews
Introduction
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Introduction
Customer Service Essentials
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Creating a Customer Service Strategy
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5 Essential Customer Service Tools
Advanced service management
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Managing Customer Support Tickets
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How to Increase Customer Retention and Reduce Churn
Empowering Your Team
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Delivering Proactive Customer Service
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Empowering Your Team to Deliver Great Customer Service
Evaluating Success
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How to Measure Customer Service Performance
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