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Workplace Violence

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect ... Show more
Instructor
lms@dezin.co.in
Category
Human resources
3 Students enrolled
  • Description
  • Curriculum
  • Reviews

Introduction

  1. Course Objectives

Module 1

  1. What Is Workplace Harassment?
  2. How to Identify
  3. Costs to Your Business
  4. The Legal Side of Harassment
  5. Psychological
  6. Knowledge Check

Module 2

  1. Identifying the Bully
  2. Abusive Workplace Behaviors
  3. Bullying and Personality Disorders
  4. Narcissism
  5. Knowledge Check

Module 3

  1. How to Handle Workplace Violence
  2. Types of Behavior
  3. Target the Behavior, Not the Person
  4. Implement an Action Plan
  5. Knowledge Check

Module 4

  1. Risk Assessment (I)
  2. Understanding Anger and Aggression
  3. Defusing & De-escalating Strategies
  4. Communication Skills
  5. Tactical Options
  6. Knowledge Check

Module 5

  1. Risk Assessment (II)
  2. Identifying the Hazard
  3. Assessing the Risk
  4. Controlling the Risk
  5. Evaluating & Review
  6. Knowledge Check

Module 6

  1. Being the Victim
  2. What is Not Considered Bullying
  3. Steps to Take
  4. Knowledge Check

Module 7

  1. Checklist for Employers
  2. 4 Step Process
  3. Addressing All Employees
  4. Code of Ethics
  5. Policy and Procedures
  6. Knowledge Check

Module 8

  1. Interview Process
  2. Identify a Bully in the Interview Process
  3. Warning Signs
  4. Bullying Scenario
  5. Knowledge Check

Module 9

  1. Investigation Process
  2. Advising Your Supervisor
  3. Lodging the Complaint
  4. Initial Response
  5. The Investigation
  6. The Findings
  7. Review & Closure
  8. Knowledge Check

Module 10

  1. Developing a Workplace Harassment Policy
  2. Scope and Philosophy
  3. Principles
  4. Intent
  5. Options
  6. Informal Complaint Process
  7. Formal Investigation Process
  8. Knowledge Check

Assessment

  1. Post-Test
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Course details
Lectures 1
Level Advanced
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